nationally recognized
The Compliance Program Solution
If your organization receives federal healthcare funds or bills Medicare or Medicaid, an EMS-specific compliance program is essential.
Fire and EMS agencies operate in an increasingly complex regulatory environment, with heightened scrutiny of billing, documentation, medical necessity, and other areas of healthcare compliance. Without an effective compliance program in place, organizations may face increased exposure to audits, investigations, repayment obligations, penalties, and other enforcement actions.
That’s why our team of nationally recognized EMS, healthcare compliance, and legal experts developed the Compliance Program Solution—a comprehensive, web-based compliance program designed specifically for Fire and EMS organizations.
Unlike generic healthcare compliance programs, our solution is built around the unique operational and regulatory challenges facing emergency service providers. It gives your organization the tools, resources, training, and expert support needed to establish and maintain an effective compliance program consistent with federal guidance and industry best practices.
At EMS Compliance, we also understand that your time is limited. Our policies, procedures, training materials, and compliance resources are easy to access and implement—and are continually reviewed and updated as laws, regulations, and federal guidance evolve.
Effective Compliance Program
Two Critical Objectives
The Compliance Program Solution is designed to help your organization accomplish two essential compliance objectives:
1. Proactive Protection
The best compliance problem is the one that never happens.
Our primary objective is to help your organization identify and address potential compliance risks before they become larger problems. Our nationally recognized compliance and legal experts develop and maintain practical policies, procedures, training, and resources based on federal guidance, industry experience, and the real-world challenges facing Fire and EMS organizations.
Rather than simply responding to problems after they occur, we help you build a culture and infrastructure designed to prevent, identify, and appropriately address compliance concerns.
2. Demonstrating Good Faith
Even organizations committed to doing things correctly can face audits, investigations, or compliance concerns.
If that happens, being able to demonstrate that your organization has established, implemented, and maintained a meaningful compliance program matters. An active compliance program can provide important evidence that your organization takes its compliance obligations seriously and has made a good-faith effort to prevent, detect, and correct potential issues.
With EMS Compliance, you can demonstrate an ongoing commitment to compliance—not simply a set of policies sitting on a shelf.
Web-based portal
How It Works
When you subscribe to the Compliance Program Solution, your organization receives immediate access to a secure, web-based EMS Compliance portal containing the tools and resources needed to build and maintain an effective compliance program, including:
- Compliance Officer Hotline: Unlimited access to our compliance experts for questions from your organization’s leadership and designated compliance personnel.
- Employee Compliance Training: Training modules available in multiple formats to help educate your workforce and support ongoing compliance education.
- Confidential Compliance Hotline: A confidential reporting resource that allows employees to report potential compliance concerns, including the ability to submit concerns anonymously. Our team helps assess reported concerns and, when appropriate, guides your organization through the next steps for addressing and investigating potential compliance issues.
- Customizable Policies & Procedures: Practical, EMS-specific compliance policies and procedures that can be customized to your organization and implemented without starting from scratch.
- Employee Awareness Materials: Downloadable materials designed to help publicize your compliance program and ensure employees know how and where to report concerns.
- Compliance Resource Portal: A regularly updated library of relevant laws, regulations, federal guidance, and other resources affecting healthcare and EMS compliance.
- Leadership Education: Multiple webinars throughout the year developed specifically for EMS leadership, compliance personnel, and governing boards.
1 in 5 ambulance agencies have questionable billing practices according to the HHS OIG.
Are you at risk? Let’s talk.
Affordable Compliance for EMS Organizations of Every Size
At EMS Compliance, we believe an effective compliance program should be attainable for every EMS organization—not just those large enough to employ a full-time compliance officer or compliance department.
That’s why the Compliance Program Solution is available for less than $300 per month—typically less than the reimbursement associated with a single ambulance transport.
For one predictable monthly cost, your organization gains access to an entire infrastructure of EMS-specific compliance resources, training, policies, reporting tools, and expert support.
The EMS Compliance Difference
An effective compliance program is more than a collection of written policies.
The U.S. Department of Justice has specifically emphasized the importance of determining whether an organization has a compliance program that exists only on paper or one that is genuinely implemented, resourced, reviewed, and revised to operate effectively.
That distinction is at the heart of the EMS Compliance approach.
We won’t simply hand you a generic, one-size-fits-all policy manual in a three-ring binder and leave implementation to you.
The Compliance Program Solution is a dynamic, web-based compliance resource designed specifically for Fire and EMS organizations by professionals who understand the industry. Our program is continually reviewed and updated to reflect evolving laws, regulations, enforcement priorities, and federal guidance.
More importantly, we provide the tools and ongoing support necessary to help turn written policies into an active, functioning compliance program.
Because effective compliance isn’t something you create once and put on a shelf. It’s something you maintain every day.